Frequently Asked Questions

Everything you need to know about shopping with FLP Studio.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

How can I track my order status?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return or exchange request.

Which payment methods do you accept?

FLP Studio accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Currently, we ship to select international destinations. Shipping costs and delivery times for international orders are calculated at checkout based on the destination country.

How can I contact customer support?

Our dedicated support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.